The Zen Retreats

    Escape to Serenity

    Privacy Policy

    Last updated: March 13, 2026

    1. Information We Collect

    We collect information you provide directly to us when making a reservation, contacting us, or subscribing to communications. This may include:

    • Name, email address, phone number, and mailing address
    • Payment and billing information
    • Booking details and preferences
    • Communications you send to us

    2. Automatically Collected Information

    When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information.

    3. How We Use Your Information

    We use the information we collect to:

    • Process and manage your reservations
    • Communicate with you about your booking and our services
    • Send promotional communications (with your consent)
    • Improve our website and guest experience
    • Comply with legal obligations
    • Protect the safety and security of our guests and properties

    4. Sharing of Information

    We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, booking platforms, and marketing services. We may also disclose your information when required by law or to protect our rights and safety.

    5. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    6. Cookies & Tracking

    Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

    7. Third-Party Links

    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

    8. Your Rights

    Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us.

    9. Children's Privacy

    Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us through our Contact page.